Delivery Terms

Last updated: June 9, 2026

1. Nature of Service

LoomaScale is a digital service (SaaS — Software as a Service). All services are delivered electronically via the internet. There is no physical product or physical delivery involved.

2. Service Access

Upon successful subscription activation and payment processing, you receive immediate access to the LoomaScale platform. The service is accessible through any modern web browser at loomascale.com. No software installation is required.

3. Activation Timeline

Access to the platform is granted instantly upon successful payment. If there is a delay due to payment processing, access will be granted as soon as payment is confirmed. In rare cases, this may take up to 24 hours.

4. Service Availability

We strive to maintain 99.9% uptime for our platform. Scheduled maintenance windows are communicated in advance via email. In the event of unscheduled downtime, we work to restore service as quickly as possible and communicate updates through our status channels.

5. Content Delivery

AI-generated creatives, images, and campaign content are delivered digitally within the platform. Generated content can be downloaded in standard formats (PNG, JPG, PDF) directly from your dashboard. There are no shipping costs or physical delivery timelines.

6. Geographic Availability

LoomaScale is available worldwide to users with internet access. The service is not restricted by geographic location, though some features may vary based on the advertising platforms available in your region.

7. System Requirements

To use LoomaScale, you need a device with a modern web browser (Chrome, Firefox, Safari, or Edge — latest two major versions) and a stable internet connection. No special hardware or software is required.

8. Contact

If you experience any issues accessing the service after payment, please contact us at team@loomascale.com. We aim to resolve all access issues within 24 hours.